At Advanced Integrated Solutions, we make your business is our top priority so you can have total peace of mind.
We’ve been managing the IT needs of businesses in the New Your Metro area for more than 30 years. Headquartered in northern New Jersey, AIS specializes in providing Managed IT Services to companies of all sizes in a wide array of industries including: Manufacturing, Lodging, Construction, Healthcare, Legal, Wholesale, Retail, and more.
Your business is our business. We begin by taking the time to learn about all aspects of your business. We’ll then perform an assessment of your existing IT systems, methods and procedures to determine the extent of which your current IT environment is satisfying your business requirements. If needed, we’ll develop a cost effective implementation plan tailored specifically to your business.
Services we provide include:
24/7 Monitoring
Our advanced remote monitoring tools provide our technicians with an effective way of monitoring and managing all aspects of your IT infrastructure supporting your business 24/7/365. Our specialists ensure your network is operating efficiently and reliably.
What we monitor:
- Server & Workstation Performance
- Operating System
- Network Device Status
- Backup & Data Recovery Processes
Management
What We Manage:
- Network Equipment
- Remote Support
- Administrative Tasks
- Patching & Updating Server O/S
- 3rd Party Vendor Escalations
- Anti-Virus Protection and Updates
- System Logs
Help Desk
We’ll use a combination of phone, email, and remote control support tools to resolve user issues:
- Workstation Troubleshooting & Re-imaging
- Reset Passwords
- Office & Outlook Support
- Anti-Virus Support
- Connectivity Issues
Printer Troubleshooting